iLocalHero has won the UpCity Best of Illinois Award!

Party Popper

Google My Business Management Services

Reach the top of Google Maps

Reach more customers by optimizing and maintaining your Google My Business profile.

Official Google Marketing Partner
Best Marketing Agency of Illinois
Top SEO Agency
Thumbtack Pro
ActiveCampaign Agency Partner
Elementor Expert

Benefits of Google My Business

If you are trying to reach local customers, Google My Business is fundamental to reaching people in your area.

Google Dominates Online Searches

92.18% of online searches happen using Google’s search engine. People in your area are searching for your products and services right now.
Rocket

Rank Higher and Increase Visibility

Claiming and optimizing your Google My Business profile is critical to being found for the products and services you offer in local search and Google Maps.
Star Eyed

Enhance Your Online Business Reputation

When people search for your business, your Google My Business profile showcases your latest updates, products, services, pictures, videos, and reviews.

How We Help Your Business

Optimizing and managing your Google My Business profile can help you reach more customers in your area.

What Our Customers Are Saying

Each day we work hard to deliver lasting results for our clients.

They were very upfront about their strategy and what I could expect. I know what they are doing is working because I am getting more leads. Very happy with their service.

5/5

Russell A.

Window Installation Company

They are punctual, professional and completely worth the value! Highly recommend!

 

5/5

Ashley C.

Professional Stylist

They were very responsive to my needs, and cheerfully made all the adjustments I requested to my new website, even at a late stage of development.

5/5

Ann H.

Author and
Proofreader

The entire team at ILocalHero was awesome to work with. They revamped our website site and made it user friendly.

5/5

Hector R.

Baseball Training Facility

The iLocal Hero team is an asset that any company should serious use if they are in need of marketing services.

5/5

Steven H.

Group Purchasing
Offering

They fixed my entire website and have helped in generating traffic. My new website is absolutely amazing,  I am so excited and proud. 

5/5

Julia S.

Private Practice
Mental Health Therapist

Google My BusinessFrequently Asked Questions

The way people see your business online by reading reviews, interacting on social media, reading news articles, or other information makes up your online reputation.

Managing your online reputation isn’t necessarily difficult, but you have to know what activities will deliver the most value. For a local business requesting reviews and responding to reviews are critical. Also, how you engage with your local community can be just as important.

While we cannot erase all the negative content, comments, and online reviews from the Internet, we certainly can work to attract as many positive reviews as possible to speak on behalf of your business online.

Over the last several years, there has been a huge spike in “near me” searches.

For example, “service + “near me.”

More and more people rely on Google Maps and other map platforms to help them find products and services that will solve their problems.

When people find your business, do they get a good first impression or run away?

Online reputation management can help your business reach more customers and close more deals. It can also helps you give a positive first impression, convert more customers, it shows customers you care, improves your online rankings, increases your customer loyalty and brand awareness.

Negative reviews or brand mentions on the Internet can negatively impact both sales and reputation. It could make you lose a potential customer. A negative brand mention can escalate into a continuous risk for customers, so it is critically important for your company to have an excellent online reputation strategy to handle any review. Failing to do so allows your customers to consider doing business with your competitors.

Brands can improve their online reputation management by being on the lookout and acting quickly. This can entail monitoring any mentions of your brand across social media, blog postings, and forums. If you find any negative comments surrounding your brand or products, it is important to respond promptly to avoid letting anything get out of hand. Happy customers are encouraged to leave positive reviews. To improve, you’ll need to: 

  • Track all your social media profiles and Google
  • Take time to make a friendly and thoughtful reply to all customer reviews
  • Approach any negative experience by apologizing for poor service may help you retain the client.
  • Have an effective SEO Strategy

Online reputation management is all about assuring a company’s public image, brand, or product has the best and most positive reputation regardless of competition or popularity. There are many ways to achieve this. You must optimize your website through relevant content creation to rank higher on search engines to gain an excellent online presence. 

You should ask happy customers or clients for reviews. However, the number one place you want positive reviews is Google. Using an online reputation management tool can ease the process of getting and showing your customers’ reviews and can be part of an efficient strategy.

Ready to grow your revenue?

Request a Free Consultation to learn how we can help your business.